Privacy Policy

What is this Privacy Policy for?

Here you can find out about what information (data) we collect and how we use it, as well as information about our use of cookies.

Let's start by saying that we don't do anything with your information that you wouldn't reasonably expect us to. The only information we're interested in is how to contact you and where to have your orders delivered.

However, we're required by law to make it absolutely clear what we do with your data, why we do it, and what your rights are regarding your personal information, so please forgive us if some of the following sounds obvious or even a little silly!

What do we do with your personal information?

Names and addresses

We need this information so that we can create invoices for you and have the products that you've ordered delivered to you by a postal/courier service. Use of names and addresses in this manner is on the legal basis of "performance of a contract". Failure to provide a name and address will mean that we can't dispatch your orders.

Email address

We need your email address for a number of reasons. Firstly, your email address is your unique identifier (i.e. your username), and this is how we'll keep your personal information tied together.

We can use your email address to keep you updated on the progress of your orders - or we can let you know when your order has been accepted, dispatched etc.

If there's a problem (or if you've contacted us) then we may contact you by email in order to resolve the issue (as above, on the legal basis of assisting with the "performance of a contract").

We could also send you special offers by email, either if you've asked us to (on the legal basis of "consent"), or if you've recently made a purchase from us (on the legal basis of "legitimate interest" insofar as the furthering of our goals as a business).

Do you store my payment (i.e. card) details?

No. We do not store any information whatsoever in relation to your card or bank details. When you pay, your bank details are not visible to us - all we can see is the name of the account and the order details.

How long will you store my personal information?

VAT invoices (including customer details) are automatically generated for each transaction we process, and under UK law we must store these for 6 years from the end of the financial year in which they are issued. As such, that's how long we'll have your information on file for.

Who will see your data?

For the purposes of GDPR (General Data Protection Regulations) we are the "data controller". Any third-party companies we use are known as "data processors". Under GDPR law these data processors are forbidden from using your information in any way except when we instruct them to do so. We use such third parties for delivery of goods (including Royal Mail, Fedex and DPD), delivery of marketing emails and processing of electronic payments. Where these third parties are based outside of the EU, we have ensured that the relevant companies have put in place appropriate safeguards for data processing.

Privacy policy

Your personal data controller is Niftyy Online Limited.
If you have any doubts related to the processing of your data, contact us at: niftyy.online@outlook.com
Your personal data is processed to:
provide functionality of the website and facilitate the use of our services - details on the use of cookies at the end of this policy,
implementation and contracts with customers or contractors,
if applicable - payment processing, billing, accounting, and financial reporting,
implementation of obligations resulting from law,
in controller’s legitimate interests, namely the marketing of its products and services,
for the purposes indicated in the consent to the processing of personal data - if such consents were given.

We also process personal data in connection with the implementation of other legitimate interests of the controller, according:

for the establishment, exercise or defence of legal claims,
for statistical purposes related to the improvement of work efficiency, quality of provided services and adapting them to recipients.
In principle, we process the data provided by you. If you did not provide us with your data, their source is an entity that had your consent to disclose it to the controller, or another valid legal basis. In this case, the obtained personal data includes the data necessary to conduct a given type of marketing activities (typically, these are first name, surname, e-mail address, telephone number and / or mailing address).
The recipients of your personal data may be:
Suppliers, subcontractors.
Sales platforms and payment processing providers.
Companies carrying out marketing activities.
Companies that provide services or provide IT solutions.
Companies archiving and shredding documents (in the case of paper documents related to the implementation of processing purposes).
Companies providing courier and postal services (in the case of correspondence related to the implementation of processing purposes).
Your personal data will be stored until you withdraw your consent or file an objection, i.e. show us in any way that you do not want to stay in touch with us and receive information about our activities. After the consent is withdrawn or an objection is raised, personal data may be stored for the purpose of demonstrating the correctness of compliance with the legal obligations incumbent on the controller or until the expiry of the limitation period for claims, depending on which period is longer. In the case of concluding an agreement with the controller, personal data will be processed by the duration of the contract and after its completion the expiry of limitation periods for filing legal claims.
You enjoy the rights to access, rectify, erase, restrict processing, to data portability, and to object to data processing.
If you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with the supervisory authority.
Providing personal data is voluntary, but necessary to achieve the purposes of processing indicated above.
Your data will not be subject to automated decision making producing legal effects or a similarly significant impact.

Postage/Dispatch

Orders confirmed and paid for by 1.30pm Monday-Friday will be dispatched the same working day (excluding weekends, national holidays & bank holidays). Any orders outside of this window will be process the next working day. Saturday deliveries are available at checkout. No deliveries Sundays.

Customer Data

You are responsible for ensuring the accuracy of the name and address details you provide.

Age Restriction

You are responsible for accepting & ensuring you are not under the age of 18 when accessing this site.

Order Details

Before payment, please ensure that you have fully checked all details including your name and address, items and quantities ordered, and delivery method selected.

If for any reason you receive the wrong item(s) then we will work with you to resolve the issue. In such cases we will need to have the incorrect item returned to us, at which point we can dispatch the correct one.

Lost/Delayed Post

With the exception of Special Delivery, we can not absolutely guarantee delivery of an item by any specific date, and unfortunately lost post is something that can happen. In the case of a lost item, making a claim with the courier will be your responsibility for mail that we have dispatched.

Please note when selecting a delivery option, Royal Mail will compensate up to a maximum of £20 for standard post, £50 for Signed For, and £500 for Special Delivery (subject to change).

Stock Availability

Whilst we will endeavour to keep stock availability as up-to-date and accurate as possible, we can't always guarantee to have in stock what you need to fulfil your order. In the event that an item you have ordered is unavailable we will work with you for a resolution.

CBD Disclaimer

CBD products are not medicines and can not diagnose, treat or cure diseases. Always consult your own doctor before starting a new dietary program.

Cookie files

The website automatically collects the information stored in cookie files. The website operator informs that “cookie files” or “cookies” are IT data, in particular text files, which are stored on the Website User's end device. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number. Cookies are used to:

adjust the content of the Website pages to the user's preferences and optimize the use of websites; in particular, these files allow to recognize the website user's device and properly display the website, tailored to his individual needs.
creating statistics that help to understand how Website Users use websites, which allows improving website structure and content.
maintaining the website user's session.

The Website uses the following types of cookies:

"Necessary" cookies, enabling the use of website services, e.g. authentication cookies used for services that require authentication on the website; cookie files used to ensure safety, e.g. used to detect fraud in the field of authentication through the Service.
"Statistics" cookies, enabling the collection of information on the use of the Website pages and reporting information anonymously.
"Functional" cookies, enabling "remembering" the settings selected by the User and personalization of the User's interface, e.g. in terms of the selected language or region of the User, font size, website appearance, etc.
"Advertising" cookies, enabling the delivery of advertising content to Users more tailored to their interests.

By default, web browsers (website user's software) allow cookies to be stored in the end device, the website user can always change the web browser settings that determine the use of cookies. Restrictions on the use of cookies may affect the functionality of the website. Cookie files included in the terminal equipment of a user of the Service may also be used by cooperating with the operator of the service advertisers and partners. The website operator informs that the entity responsible for placing cookies on the website user's end device at the same time having access to them is the Controller. The Controller informs that information on how to handle cookies is available in the software (web browser) settings. Further information about the cookie files is available under "Help" in the menu browser.

Each user who does not consent to the use of cookies is obliged to modify the web browser settings. The system configuration that enables the use of cookies constitutes consent to storing the information referred to above.

Cookie dialog (to provide when the user first opens your website)

We use information saved using cookies to enable the proper operation of the website and for other purposes, such as advertising, statistics and to adapt our website to the individual needs of the user. Consent or disagreement to use cookies takes place in accordance with the browser settings you can change at any time.